Resolved prio

[ptleee]

it wont let me purchase platnium becacause tebex wont let anything over 504 go through.

 

[Forty ☆]

I’ll check with management to see why you’re experiencing this issue. One moment, please.

 

[Forty ☆]

If possible, could you please provide the error message that appears when you try to complete your Tebex purchase?

 

[ptleee]

https://imgur.com/a/OXY1HYH

 

[Forty ☆]

It appears this issue is not caused by The Towns team. Tebex may be enforcing a maximum purchase limit for fraud prevention, or it could be related to rate limits due to site activity. We recommend trying to split your purchase into smaller amounts or waiting to see if the issue resolves if it’s related to site activity.

 

[ptleee]

i still wanna get plat tho how do i go about it ?

 

[Iconic]

The issue is on the side of Tebex, we cannot mediate that or fix it on our end. Please try waiting a few hours, and see if the issue auto-resolves.