Archived Need WL

[rellysqueeze]

I need the instant whitelist I paid for

 

[SEMITV]

Thank you for filling out a Community Support form.

Once you have purchased your whitelist from Tebex which can be purchased here: https://thetownsrp.tebex.io/category/instant-whitelist, please make sure you have the whitelisted role in the Discord.

After confirming your whitelist status, be sure to sync your roles by visiting the following link:

Sync Your Roles Here: https://thetownsroleplay.com/account/connected-accounts/

This step is important to ensure you have the correct permissions and access in the community.​

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Server Information - https://thetownsroleplay.com/threads/server-guidelines.2/
Ban Appeals - https://thetownsroleplay.com/threads/ban-appeal-guidelines.14/
Report a Player - https://thetownsroleplay.com/threads/player-report-guidelines.12/
Refund Request - https://thetownsroleplay.com/threads/refund-request-rules-guidelines.11/

 

[rellysqueeze]

I have all that stuff what's the next step

 

[SEMITV]

ok please inform me in about 2-3 hours if you still do not have your roles the auto assign sometimes takes a minute.

 

[rellysqueeze]

Still can't get into the server

 

[rellysqueeze]

Still can't connect to server as it says it's private

 

[SEMITV]

Excuse the report being closed

 

[SEMITV]

Whats your Tebex transaction ID the email that was associated with your purchase and the Discord associated with your purchase. Once you send that information. I will forward this to higher-ups.

Still can't get into the server

 

[Billion]

@rellysqueeze You have roles in the discord so please disconnect and reconnect your discord here - https://thetownsroleplay.com/account/connected-accounts// a couple of times so that your roles may properly sync. If this issue persist feel free to make another support ticket and we will manually fix the issue.

L/A